shipping policy

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DELIVERY TIMES

We do not have products in stock, each customer order receives personal and exclusive attention as we personalize it especially for you. Therefore, our delivery or departure time from our warehouses is as follows:

 

- Stickers, murals, paintings, wallpapers, panoramic the deadline is 10 working days
- Textile products (Carpets, crib and bed linen, etc.) the deadline is 15 working days

 

SPECIAL SALES

During the year we have several SALES periods in which our sales volume triples the number of customer orders. We work to order because we offer a wide variety of designs which can be personalized and therefore a workforce is required. specialized without being able to incorporate more support personnel, which is why in SALES our DEADLINES may be subject to alterations and that their expected delivery will be increased by several days.

 

TRANSPORT USED

We generally use the transport company MRW

- Peninsula delivery in 24-48 hours to the collection of material from our warehouses
- Balearic Islands delivery in 3 days upon collection of material from our warehouses
- Canary Islands we do not ship

You will see confirmation of the delivery time printed on the order confirmation document that you will receive within 24 hours of placing your order.

 

PACKAGING

We take great care with the packaging of our products, all are protected with the necessary protection to guarantee their optimal reception at their destination. If you detect any incident at the time of delivery by the carrier, please follow the instructions that you will find in our conditions of sale - claims.